OUR PRIVACY POLICY

Effective Date: 01.01.2022
Last Updated: 07.01.2025

Graphik Concepts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you interact with us online, in person, or through our SMS communications.

1. Information We Collect

We may collect the following types of personal information when you use our services or communicate with us:

Contact Information (e.g., name, email address, phone number, mailing address)
Project Information (e.g., details about your vehicle or requested services)
Payment Information (e.g., billing address, transaction details – processed securely via third-party payment processors)
Communication Data (e.g., text message logs, email correspondence, customer service inquiries)
Website Usage Data (e.g., browser type, IP address, referring/exit pages, and cookies)

2. How We Use Your Information

We use your personal information to:

Provide and manage our services, including scheduling, billing, and customer support
Send important service updates, quotes, and promotional messages (via SMS or email, if opted-in)
Improve our website and services through analytics
Respond to inquiries or requests
Comply with legal obligations or enforce our terms of service

3. Who We Share Information With

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers who assist us in operating our business (e.g., payment processors, email/SMS platforms, website hosts)
Legal authorities when required to comply with the law or to protect our rights
Internal affiliates (such as Graphik Concepts' administrative or sales staff) solely for operational purposes

SMS consent is not shared with third parties or affiliates and is used only for the purposes described in our SMS Terms and Conditions.

4. SMS Communications

By providing your mobile number and opting in, you agree to receive SMS communications from Graphik Concepts. Message and data rates may apply. You may opt out at any time by replying STOP.
For full details, view our SMS Terms & Conditions.

Note: SMS consent is not shared with third parties.

5. Your Choices and Rights

You may request to:

Access or update your personal information
Delete your personal information, subject to legal or contractual obligations
Opt out of marketing communications (SMS or email)

To exercise these rights, contact us at [insert email address].

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or via mobile networks is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies independently.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Contact:

If you have any questions or concerns about this Policy, please contact us at:
contact@graphikconcepts.com

(248) 473-8990

23555 Research Drive, Farmington Hills, MI